Job Opportunity: Guest Services Staff

 

1 casual position available, $18 / hour

The Polygon Gallery continues the forty-year reputation of Presentation House Gallery in engaging the public with the most visionary artists of our time. A new waterfront landmark on Vancouver’s North Shore, The Polygon offers a one-of-a-kind space to encounter contemporary visual art with a focus on photography.

In order to provide the best possible service to The Polygon Gallery’s extended community, applications are invited for a Guest Services Staff position, who will be responsible for providing visitors and members with exemplary guest experiences.

Reporting to the Guest Services Coordinator, the Guest Services Staff are the first point of contact for The Polygon’s visitors, acting as ambassadors for the organization. They provide the public with information about The Polygon Member program, as well as about the organization’s artistic programs, educational offerings, events, and retail products.

Duties and Responsibilities

Provide friendly, knowledgeable guest services to all visitors.

Support Admission and Membership goals by encouraging donations.

Process Admission, Membership, and gift shop transactions.

Occasionally provide guided exhibition tours to the public.

Qualifications

The successful candidates will have, at minimum, a high school diploma, with a 2-year diploma or 4-year degree preferred. They will have at least 2 years of proven experience in customer service, ideally in a gallery, museum, cultural, tourism or hospitality environment. Excellent oral communication is required, as are strong interpersonal skills, including the ability to work collaboratively and with diverse audiences.

Candidates should have experience with point of sale systems, and the ability to accurately handle and reconcile cash and credit card transactions. They should be comfortable learning specialized software and systems as required. Knowledge of contemporary art and experience with Blackbaud’s The Raiser’s Edge is highly desirable.

Fluency in a second language is highly desirable, especially in French or Farsi.

Applicants should be available and prepared to work weekends, and on a flexible schedule dependent on staffing needs.

To apply, please send a resume and cover letter in a single document, by Friday, October 12 at 5pm, to Andrea Jensen at a.jensen@thepolygon.ca. Only those invited for an interview will be contacted.

Experience The Polygon in the best way possible.

Members are among those who are closest to The Polygon’s work in the community and beyond. By contributing to a strong foundation of support, Members enjoy exclusive front-of-the-line privileges while helping to provide artists with a platform for their work, facilitate lifelong learning opportunities, and so much more.

BECOME A MEMBER

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The Polygon Gallery continues the forty-year reputation of Presentation House Gallery in engaging the public with the most visionary artists of our time. A new waterfront landmark on Vancouver's North Shore, The Polygon offers a one-of-a-kind space to encounter contemporary visual art with a focus on photography.

Admission always by donation, courtesy of Slice 1